HELP Financial

A Trusted Rural Healthcare Revenue Partner

HELP Financial partners with rural hospitals to take the operational frustration and emotional burden out of managing patient out-of-pocket balances.

Our model provides upfront funding for patient payment plans — giving your organization immediate cash flow, reducing staff workload, and ensuring patients are supported with fair, affordable payment options.

With HELP, rural providers can improve revenue cycle performance and strengthen patient relationships — all without adding new technology or staff.

What We Solve

Rural hospitals face unique challenges when it comes to managing patient responsibility portions of the revenue cycle. Payments are often unpredictable. Staff are stretched thin managing plans. And patient relationships can suffer.

HELP solves these challenges by reducing accounts aging past 90 days, improving payment plan consistency, supporting patients with a dedicated team, and providing upfront funding to the hospital.

How Our Program Works

Upfront funding is provided directly to the hospital.
Patients receive dedicated, U.S.-based support.
Patients pay zero percent interest with long-term, affordable monthly payment plans.
The program requires minimal IT lift and no new systems.

HELP manages the entire lifecycle of patient payment plans, turning self-pay balances into predictable revenue while freeing staff to focus on other priorities.

Built for Rural Healthcare

HELP’s model was designed specifically to fit the realities of rural healthcare — small teams, lean budgets, and close-knit communities.

There is no one-size-fits-all structure. Patients are treated with care and dignity. Providers benefit from reduced accounts receivable, fewer complaints, and stronger cash flow.

With 35+ years of experience working with rural healthcare organizations, HELP understands what works in these settings and tailors its approach accordingly.

Proven Impact

At Cameron Memorial Community Hospital:

• Gross accounts receivable days were reduced by 15 percent.

• Self-pay balances over 90 days were reduced by 30 percent.

• Days cash on hand increased by 13 percent.

• The hospital achieved $40,000 per month in operational savings.

In the Words of Our Clients

“We braced ourselves. But the community reaction was positive. The feedback we got was that when the patients talked with the HELP Financial team, they really did model the customer service that Avita wants to provide.”
— Rhonda Ridenour, Director of Patient Financial Services, Avita Health System

Why HELP is Different

HELP is not another system to install or a technology platform to train on.

We are a service partner focused entirely on turning patient balances into predictable revenue while making the entire process easier for patients and staff.

Our model aligns with your financial goals, relieves operational strain, and delivers a compassionate patient experience that reflects the values of rural healthcare.

Contact Us!

Mitch Ulrich, Executive Vice President
Phone: (734) 612-5441
Email: mitch@helpfinancial.com